- Payments and Prices

All the prices of the products and the forwarder agents are:

- tax included (tax 22%) for European Union customers
- tax excluded for the Not European Union customers
- tx included for italian resellers
- tax excluded (N41) for resellers of European Union countries
- tax excluded (N8) for resellers of Not Euorean Union countries

The initial visible price is tax included.

The accepted payment methods within the website are in accordance with the guide lines of the online payments. This is to protect the customer and to speed up the completion of the order.

Payment methods:
- Credit Card (Visa, Masterd Card, Amex, Maestro, CartaSi etc etc...)
- Amazon Pay

For the payment with Credit Cards the procedure is as followed:
- choose Paypal
- choose pay with credit card

The payment methods are easy, quick and secure. All of them are protected by digital certification SSL and are linked with Paypal platform.    

- Bank Wire

The procedure of preparation and the shipment of the order will take place only once the payment has been credited on the following bank account:  

Beneficiary : Pedigo Distribution

Bank Name : Poste Italiane - Ufficio di Cascina

Account Number : IT21F0760114000001046853295

Bic/Swift : BPPIITRRXXX

- Time and Shipping Costs

The company ships all over the world with the following forwarder agents:

GLS – BRT – DHL – FEDEX – SDA – DPD – EMS – TNT – POST OFFICES – UPS

Every forwarder agent will be chosen by the company based on the destination of the goods; in this way it is possible to offer to the customers the best tarifs and services.

The service Track & Trace is offered for free:

All the customers will receive a link (after the shipment of the order) that will allow to monitor the parcel and to verify when it will be delivered.

For the Italian private customer all the shipments are inscured and free over € 100 (see tabel format).
For the European Union private customer all the shipments are inscured and free over € 100 (see tabel format).
For the Usa / Canada private customer all the shipments are inscured and free over € 160 (see tabel format).
 

All the Non European Union customers will have to pay for any additional fees and custom fees based on the legislation and laws of the countries.



TABEL:

Whereas for the reseller the conditions are those sent by the company after the registration!

Shipment in 24 h:

All the shipments are made within 24 hours on receipt of the order.
In case the purchased goods are not available in stock (visible on site) the customer will be contacted immediately for the order procedure.

- Satisfied or Reimbursed

The service Satisfied or Refunded is usable only by provate customers. Right of withdrawal - ( legislative reference 206/2005 )

It is divided into 2 types:

- maximum 14 days after the order received: the customer can send back the product for any reason( new , with guarantee seal ) and request the refund of the paid sum. Before sending the parcel back, the customer needs to contact the company first to find out about the refund procedure.

The company ensure to make a refund of the goods only after receivement of the parcel and after having made a control inspection of the items itself. If the goods have been used or are damaged due to a badly wrapped parcel by the customer, the company reserves the right to debit the costs of possible reparations to the same.

Relative custom fees will be debited to any customer who lives outside Europe.

- maximum 30 days after the order received: instead of the "a differenza dei "14 giorni days" the customer needs to pay € 5 for the procedure of refund.

- More than 30 days: the customer can not cancel the order anymore. The customer will benefit from the company's assistance for any other problems based on the change or the refund.
Any possible addional costs and extra costs will have to be valuated together with the customer for the respect of each other.

Whereas for all Resellers, Distributors and Importers the sales conditions are those being sent by the company after the registration!

If there might be a problem connected exclsuively to the product itself, it must be communicated immediately on receipt of the parcel and the company will ensure to solve the problem (product change).